Shipping
We aim to despatch orders within 24 hours of receipt. If there is any delay in sending your goods we will email you the expected despatch date. In the unusual event that your order has not been received 7 days after placing it, please contact us and we will send a replacement to you, and investigate the missing parcel.

Deliveries may be made by First Class Royal Mail, Recorded Delivery or by courier. Please ensure there will be someone at the delivery address you give us as most parcels will need to be signed for.

Any orders returned to us because we were supplied insufficient address details are subject to a £5 re-delivery charge.

If a delivery attempt is made when you are not home, a card will be left for you to arrange a redelivery. You can request delivery to a workplace or friend/neighbour’s address if that is more convenient to you.

Our Shopping Basket clearly shows how much you are being charged for postage and packaging. The shipping amount will automatically change as items are added to your basket. This ensures you know exactly how much you are paying before you reach the checkout.

Some items are despatched from different locations so you may receive more than one package per order.